fbpx

FAQs

Our products

LIVO HOMES

Vacation homes and apartments in paradisiacal surroundings, furnished with quality and maximum comfort.

LIVO BOATS

Extraordinary recreational boats that you can get for shares to enjoy with family and friends.

LIVO INVEST

Properties in which you can invest to generate passive income through vacation rentals.

LIVO HOMES

With LIVO you can buy a share of the second home of your dreams, dramatically reducing the value of the investment and monthly costs, while we offer you all the services and technology so you have the best experience.

LIVO BOATS

With LIVO BOATS you can buy a share in the boat of your dreams, own it by investing a fraction of the purchase value and paying a fraction of the monthly expenses.

LIVO INVEST

Con LIVO INVEST, puedes invertir en propiedades vacacionales fraccionadas y obtener ingresos de la clase de activo más rentable en bienes raíces: los alquileres vacacionales.

LIVO HOMES

What does co-ownership mean?
Co-ownership simply means that a property is owned by a group of multiple owners instead of one single entity. This is also known as fractional ownership, a concept and practice used to democratize access to underutilized or unattainable assets.

Fractional ownership has existed for a long time but it is difficult and costly to get right without a neutral third-party administrator to ensure transparency and fairness amongst co-owners. This is where Livo comes in: We are reinventing, modernizing, and simplifying the the co-ownership experience by taking care of all the details ourselves so that you can enjoy complete peace of mind.

 



What is Livo?

Livo is the best way to live your dream by owning your second home for a fraction of the cost. Leveraging our proprietary technology, we aim to democratize a transparent marketplace that allows people to purchase, own, and sell co-ownership interests in exquisite vacation homes in select locations around the world—starting with our first love, Colombia.

Once someone becomes a co-owner of a Livo home, they can schedule time through our proprietary scheduling system and enjoy the home while our superb team takes care of all the details, including utilities, landscaping, pool maintenance, insurance, and repairs. It’s all the benefits of owning a home hassle-free.

 



Is Livo a timeshare?

Not at all! A Livo home differs from a timeshare in the following, and rather important, ways:

* Owning a Livo home is true real estate ownership. You actually own a share of the home’s equity (not only the right to use time there), and you can benefit from any appreciation in the value of the underlying real estate over time. By contrast, with a timeshare, you own only the right to use the property, typically for a fixed period of time each year.

* If you want to sell a timeshare, you must attempt to sell it back to the resort operator who sold it to you, which often results in a loss relative to your purchase price. However, with a Livo home, you simply need to list your share on our marketplace to find another buyer. All of which we expertly facilitate.

* Timeshare properties are typically hotel rooms or condo units in a resort property while Livo properties are standalone vacation homes as well as luxury apartments in prime locations chosen for their physical beauty, their cultural heritage, and the access to multiple outdoor activities.

  



How many co-owners are there per home?
There can be 2 – 8 owners per home, depending on how many shares are bought by each one. Each share is for one eight of the total property (1/8, equal to 12.5%). Each person can buy one share (12.5%), two shares (25%), three shares (37.5%) or four shares (50%).

 



How does Livo makes money?

Very simply, we charge two fees:

A one -time service fee of 12.5% of the share’s value when you purchase the home.

A monthly convenience fee of up to $450.000 COP so that we may continue to facilitate the maintenance and administration of the home to ensure it is lovingly cared for. Everything else is 100% pass through.

 



Can I bring in my own group of people to share with?
You are more than welcome to do it. We want you to share your home with like minded people, so if you already share the mindset with others, let’s make sure to spread the joy.

Do I really have ownership in the home?
Yes. Owning a LIVO HOME is true real estate ownership. You purchase a share in a property-specific structure. The home is fully managed and designed specifically for co-ownership.

 


 

Can you explain the process (steps) and timeline for purchasing a home in Livo?
The process is simple:

1) Once you find a home on our platform that you’re interested in, you will have the opportunity to learn more about our co-ownership offering through a call with one of our specialists and even visit the property.

2) You’ll receive some additional documents for your review (i.e the Operating Agreement and Management Agreement). You’ll have time to review these documents and ask any questions you may have.

3) You buy your share of your dream home

4) Enjoy your home and create memories with your loved ones by booking your first stay through your Livo app.

 


 

Does this work like a regular real estate transaction?
Yes. The legal forms and closing process are similar to a standard home purchase. We partner with local real estate agents.

 


 

Can I purchase more than one co-ownership stake?
Of course! Each Livo home’s equity is divided into eight equal shares. You are welcome to purchase more than one stake up to four shares (50% of the home). By owning more stakes, you are able to enjoy more time in your home and potentially benefit from greater returns when you sell your Livo.

 


 

Other than the price of the piece of the home that I’m buying, what else am I paying for in the price per share?

Closing, home upgrade, and the Livo service Fees.

 


 

Can I purchase a Livo share through a legal entity?
Yes. You may purchase a Livo share directly in your name or you may use a legal entity.

 


 

Can I visit the home before buying?
Yes! We can help arrange a visit to the home. You will also have the opportunity to perform a full inspection of the property prior to moving forward with your purchase of an ownership interest.

 


 

Do I need to travel to location to purchase a home?
No! Everything can be done digitally and from the comfort of your home. However, you can always visit the home before purchasing.

 


 

What does the vetting co-owners process entail?
The vetting process is designed to ensure that all LIVO co-owners will be responsible stewards of their home. As part of the process, we may validate your identity, perform a credit check, ask some questions about your employment status and assets and process with a SARLAFT and complete background check. 

 


 

What if I have a home I want to buy, but it’s not one of Livo’s listings?
No problem! Let us know you’re interested in a home not currently listed on our platform, and we’ll reach out to learn more and explore the possibility of adding the property to our platform for intelligent co-ownership.

 


 

In addition to the land and the house, would I also own the furniture and the appliances etc?
Yes. You own a share in the home and the land as well as the fixtures, furnishings, decorations, appliances, electronics, linens, cookware, tableware, and supplies contained in the home.

 


 

Can the same co-ownership stake be jointly owned by me and other persons such as my spouse, other family members and friends?
Yes, you may own a share as part of a larger ownership group.

 


 

Do I need a lawyer to purchase a Livo home?
No, but you are welcome to have your lawyer review all legal documents and paperwork during the process of purchasing your home. Please note, however, that our standard documentation is not subject to changes.

 


 

Can I finance my purchase?
Absolutely! We understand that purchasing a vacation villa is a significant investment, and we want to make the process as convenient as possible for you. That’s why we have partnered with leading financing institutions to offer a tailored, intelligent, competitive, seamless, and personalize financing solution to meet your specific need. Contact us to explore the financing options available to make owning your dream vacation villa a reality.

 


 

Who furnishes the home?

As a service to owners, Livo works with professional interior designers who decorate and furnish the home to suit its unique style and location. Our goal is to create luxurious surroundings for effortless living. We think you’ll love the modern finishes, smart tech and beautiful décor. Each home is meticulously well-appointed with everything you need to cook, relax and play, so you can just show up and enjoy your time.

 


 

Does my share increase in value if the home appreciates in value?
Yes, as a true owner, any equity gains realized are yours.

 


 

Can I bring pets to the home?
Yes. Owners may bring up to two dogs to their home, with some restrictions.

How much time will I have in my home each year?
Your access depends on the number of shares you own. Each share gives owners up to 44 days, and they are tracked on a 365-day basis which start on your ownership anniversary.

 



What if I want to enjoy more stays in my home?

As a benefit to owners, you are able to book time beyond your maximum annual days, pending home availability. A modest daily operating fee is assessed to cover operating and ownership costs. The fee is used to offset costs for other owners, and there is no markup added. Owners will find rates to be dramatically less than booking a similar, non-LIVO home.

 



How do short-notice stays work?

Short-notice stays give owners more flexibility to book time in their homes without having to plan far in advance. Open dates in the LIVO app can be booked as short-notice stays 2-60 days ahead of your arrival date. Short-notice stays do not count toward an owner’s active reservation stays count (6 active reservation stays per share of ownership), but they do contribute to your total annual stay nights .

 



How does the scheduling app work?

The LIVO app is powered by our own proprietary smart scheduling system. It’s easy to use and equitable for owners based on their number of shares owned. The app displays real-time availability and supports active reservation stays and short-notice stays.

Active reservation stays are made up to 24 months in advance, and each owner has access to a active reservation stay that falls on a special date of Type 1 and one that falls on Type 2 (e.g., national holidays or popular local events).

Short-notice stays are made 2 to 60 days in advance of arrival.

 



Do owners have a priority rank order for scheduling?

No, owners schedule their stays based on real-time availability; there is no set ranking order to select dates. This gives all owners equal access to dates important to them, regardless of when they purchased their home.

 



How many active reservation stays can I schedule?

Owners may hold up to six active reservation stays at a time per 1/8 share owned. Stays must be for a minimum of two days. A stay with a duration of 2-7 days counts as one active reservation stay, while a stay with a duration of 8 -14 days counts as 2 actives reservation stays.

 



How long are owner stays?

The maximum length of a stay is based on shares owned. Owners of one share can enjoy a stay anywhere from 2 to 14 days. Owners of two shares have the option to book stays up to 28 days.

 



Can I book back-to-back stays?

No. To ensure ongoing access for all owners, the period between your arrival date and your prior departure must be equal to or greater than the number of days nights of your last stay.

 



What is a special date?

Special dates include select national holidays as well as popular regional or local events. Special dates are divided between Type 1 and Type 2. They vary for each region, but they are clearly marked with a star in the scheduling calendar in the LIVO app.



How many special dates can an owner hold?
Owners may hold up to one special date stay of Type 1 and one special date stay of Type 2 at a time per share.

 



What if I don’t get the special date I want?

Our smart scheduling stay system is designed to be equitable, and each owner is guaranteed one special date of each Type per share. We recognize you may not always secure your first choice of a special date in a given year (e.g., Christmas), but our 24-month stay calendar gives you the opportunity to request the date in the future.



How far ahead can I book a stay?

Owners can book their home from 2 days to 24 months in advance of arrival. 



What if I need to cancel a stay that I’ve booked?

Owners can cancel with no penalty 61 or more days before arrival. Cancellations will trigger a notification to other owners, alerting them of the newly available dates. For cancellations made within 59 60 days of arrival, there is no penalty for the cancelling owner if the dates are rebooked by another owner. If the dates are not rebooked, the dates count toward the cancelling owner’s annual days cycle for the year.



Are all stay requests accepted? How am I notified of the status of my request?

If a date is shown as available in the calendar, you can instantly secure the stay, and you will see your booked stay dates listed in the Upcoming tab under Stays in the Livo app. 

 



What is the role of the Home Manager?

Every region has a dedicated Home Manager who supports owners with scheduling, home management, special requests and any other home-related issues.

 



What additional services will be provided by Livo?

Basic services like the maintenance of the house and basic staff (cleaning and gardening) are included within the annual recurring expenses every co-owner is responsible for.‍

That said, as part of our Platform Fee, we have a 24/7 property manager that can help you book other services – such as airport pickup, chef, massage, restaurant reservations, grocery shopping and day excursions. We will book these at cost (without any markup from Livo).

 



Will I be able to keep my personal belongings at the house?

Yes, every co-owner will have dedicated space at the house (with lock) to keep personal belongings.

Can I sell my share of the house?
Of course. Just like with any other real estate asset you might own, you can sell your Livo share at any time after 12 months of ownership. Each owner has independent control over the sale and price of their share. Livo will provide you with a current comparative market analysis (CMA) for your ownership interest, which you can use to help set your price. Livo will assist in the sale process by tapping into its existing marketplace of buyers (some homes even have waitlists) and marketing the home on Livo and third-party websites. Closing is fast and streamlined.

 


 

Can I sell my share of the house to anyone or do potential buyers need to be eligible by Livo standard? Do they need to be approved by other co-owners?
You can sell your share to anyone that passes our vetting process (which is just a check for criminal records, AML, and ability to pay). Other co-owners do not need to approve the new co-owner.

 


 

How long does it take to sell a house in Livo?
It would depend on the real estate market in your area at the time of sale and the price of sell that you have decided. If it isn’t selling we will, in addition to listing the home on Livo and third-party websites, actively market the share, which may include hosting open houses and promoting the listing through email or direct mail marketing. If we’re not seeing buyer interest despite these marketing efforts, we might recommend lowering the asking price.

 


 

How is the selling price of my share fixed?
Yes, just like with any other real estate asset, you have the freedom to sell your share at any price you desire. That said, we are constantly collecting data on the markets we operate and can recommend a fair market price, but the seller makes the final call.

 


 

What selling costs and expenses can I expect when selling my share of the house?

For the seller, a standard commission fee is deducted from the final sale price if LIVO brings the client. For the buyer, there are no title, inspection or service fees on resale transactions. Buyers fund the first three months of their home’s operating expenses at closing.

 


 

What happens if a co-owner dies?
If a will is in place at the time of the co-owner’s passing, the ownership share will be transferred according to the instructions laid out in the will. In the event a co-owner dies without a will, the share will be transferred to the co-owner’s heirs. The heirs would then represent an ownership group with joint ownership of the ownership share.

What are the benefits of selling part of my property to Livo?
Selling ownership interest in your property allows you to keep using the property, while distributing costs and realizing liquidity. If you love your second home but feel you aren’t getting the most out of it, co-ownership might be an excellent option for you.

 


 

How does the sales process work?
LIVO will retitle your property into a property-specific structure with eight equal ownership interests.
You can retain the amount of ownership that meets your needs, up to 50%, and LIVO will find buyers for the rest and you get paid.

 


 

How are prospective owners evaluated?
We vet all owners, who agree to a common-sense owner code of conduct. The home will be reserved for the exclusive use of owners and their guests. As part of the process, we may validate their identity, perform a credit check, ask some questions about their employment status and assets and process with a SARLAFT check.

 


 

What happens to my furniture? Will the property be renovated?
Depending on the conditions on the property we may execute a renovation. On top of that, our interior design team reviews each home, if the existing furniture is a fit for Livo we purchase it directly from the seller, if not the home is given a full interior design makeover following closing.

 


 

What work is needed to prep for a sale?
The process is lightweight and hands-off for you as a seller. We create a full suite of custom print and digital marketing materials to show your home at its best. And after closing, we add designer touches and do any necessary repairs.

Once I purchase a Livo, what costs will I incur going forward?

Just like any home, there are operating expenses that fluctuate month by month. These could include insurance, property taxes, cleaning, property management services, preventive maintenance, and repairs. With LIVO, we provide an estimate of the year’s costs upfront so you can budget accordingly. We then pass through any expenses transparently and at cost through to you and the other co-owners so they can be shared proportionately.

We charge a monthly platform fee to provide this higher level of service.

 


 

What is included in Livo’s fee?
Every Livo co-owner gets access to our owner’s app, which allows them to book their time, make payments, request additional services and contact our 24/7 the home manager. All these features require us to have staff coordinating all logistics for you (including managing your house staff and coordinating the maintenance) and engineers ensuring you have a seamless online experience.

 



How do I ensure that the recurring expenses are fair and transparent?
Our promise to our co-owners is that the only recurring money we make is in our platform fee. Other recurring expenses are 100% passed through and we take care of your every penny like it were our own. In addition, all co-owners will have access to our books and be able to see every transaction.

 


 

What is the purpose of the reserve fund? How is it funded and how is it used?
The reserve fund is a pool of funds that builds up over time through monthly contributions contained in the monthly operating expense budget and held in the house’s bank account, managed by Livo. The reserve fund is used to pay for unexpected expenditures that may arise from time to time in relation to the home, including repairs, replacements, and improvements.

 


 

Who takes care of each home?
Livo takes on the responsibility for fully managing each of the homes on the Livo platform. This includes the legal and financial aspects of homeownership, including coordinating and paying for utilities and property taxes, maintaining the legal entity and its accounts, and representing the buyer group as necessary to outside parties, including municipal authorities.

For physical upkeep of each property, we partner with vetted, high-quality suppliers based in each of our active markets to ensure our homes are managed according to the highest standards of care and maintenance. Our partners take care of all aspects of property management, including landscaping, gardening, pool care, professional cleaning, preventive maintenance, and repairs.

 


 

What decisions can Livo make on behalf of the owner group?
As manager of the property, Livo serves as a neutral party acting in the best interests of the co-owner group. In this capacity, Livo is empowered to make decisions with respect to routine matters such as weather-proofing outdoor spaces, performing minor repairs, and replacing worn-out appliances. Major decisions, such as the decision to purchase and install a jacuzzi, can be brought to a vote by any co-owner. Each fractional share holds a single vote.

 


 

Can owners decide to run the property without Livo?
Livo works at the service of its owners. If owners decide that Livo is not providing adequate service, the owner group can vote to remove Livo as the program manager of the home and self-manage the property.

 


 

Would I have to pay for maintenance and repair costs resulting from acts of a particular owner?
No. Every co-owner will be individually responsible for any expenses that are a direct result of acts during their stay.

 


 

What happens if a co-owner does not pay for maintenance and repairs resulting from his acts?
Under these circumstances, Livo would perform the necessary repairs itself, and seek to recover any money spent for such repairs from the owner in question. If the owner were unable or unwilling to refund the expenditures after having been given the opportunity to do so, such owner would be in default, and could have his or her rights suspended and share repossessed and resold by Livo.

 


 

How do I report lack of maintenance or need of repairs? Is there a hotline 24/7 for this purpose?
Each Livo has a designated Livo representative charged with ensuring that the home is working properly, and that everything is going smoothly when owners are onsite. As part of your onboarding process when you purchase a share, you will be introduced to your Livo representative, and you can contact this person at any time to report an issue. If something comes up, we will work hard to get it taken care of as soon as possible!

 


 

Will Livo prepare an annual budget for the house?
Yes. Livo will prepare a Budget every year and will send the Budget to the Owners.

 


 

Which monthly statements of account or other reports or records will I receive (utility bills, taxes, etc.)?

At LIVO, we are dedicated to full transparency. For this reason, each year you’ll receive financial statements for the dedicated property structure in which you are an owner, including a balance sheet and statement of cash flows. Additionally cost statements with a breakdown of incurred expenses, including operating expenses, taxes, and insurance premiums, can be made available upon request.

 


 

Will the property be insured?
Yes, all properties will be insured according to the Livo’s insurance standards [unless all co-owners unanimously decide to have higher coverage].

 


 

Can owners rent out their time on Airbnb or similar sites?

It depends on the property.

Generally, owners are not permitted to rent out or sell their time on vacation rental sites or public listing services. Nonetheless, we encourage owners to invite their friends and family to enjoy their homes and create memorable experiences.

For certain properties, if owners are unable to utilize their allotted time, LIVO can rent out the property and any revenues generated from these arrangements can be utilized to offset the owner’s expenses.

 

How does Livo compensate Real Estate Agents?
LIVO works in collaboration with agents and pays paid a full 3% referral commission on the share price of any LIVO your client buys.

 



I have a buyer interested in a Livo. What is the next step?
Your buyer can contact us directly, but you’re welcome to schedule an in-person or virtual tour on your buyer’s behalf. Simply fill out the contact form on the listing page for the property they’re interested in, or call our sales team at the number provided.

 



What is the paperwork of a Livo property sale?
The paperwork and process are similar to a whole property sale. The main difference is you get an easy commission because Livo handles everything!

 



Is commission paid on the whole home price or the share price?
Commission is paid on the share price. If you bring multiple buyers, you’ll receive a referral commission for each share sold. 

 


 

I have a listing that would be a great property for Livo. How do I share it with you?
Share the property with our sales team. If it’s a fit, we’ll follow up.

 


 

I want to promote Livo to my network. What do you recommend?
We have a robust toolkit of ready-to-use marketing materials for agents. They include agent education, buyer education and a suite of assets that can be co-branded. Contact our sales team to learn more.

 


 

How does Livo get their second home listings?
We work in coordination with local agents to source and promote whole property listings we think may be a good fit for Livo co-ownership.

 



One of my clients wants to sell his house, are you interested?
Yes ! Get in touch with us via our contact form or give us a call. We will review the property and if it’s a good fit we will follow up with you with next steps.

 


 

I want to represent Livo as a listing agent. Are you looking for new agent partners?

We would be happy to speak with you about ways we partner with agents. We are always interested in off-market properties, and we regularly work with agents who bring us those types of listings.

 



Livo is not in my market. How can I work with you?

We find that second home buyers often look at destinations well beyond their local market. We currently offer homes in top destinations throughout Colombia but are already exploring the U.S., Europe, the Carribean and the rest of South Americas. You can earn referral commission and an equity bonus on buy-side sales in any market.

LIVO BOATS

What does co-ownership mean?

Co-ownership at LIVO Boats means that a vessel is owned by a group of multiple owners rather than a single entity. This is also known as fractional ownership, a concept and practice used to democratize access to high quality boating assets. Fractional ownership has been around for a long time, but it is difficult and costly to do well without a neutral third-party administrator to ensure transparency and fairness among co-owners. This is where Livo comes in: we are reinventing, modernizing and simplifying the boat co-ownership experience by taking care of all the details so you can enjoy total peace of mind.

 


 

What is Livo?

Livo is the way to realize your dream of owning the ideal boat at a fraction of the cost. Leveraging our technology, our goal is to democratize a transparent marketplace that allows people to buy, own and sell shares of a boat co-ownership in select locations around the world, starting with our first love, Colombia.

Once someone becomes a co-owner of a Livo boat, they can schedule reservations through our user-friendly scheduling system and enjoy the boat while our excellent team takes care of all the details, including maintenance, management and services so you can enjoy your boat worry-free.
 


 
¿Cuántos copropietarios hay por embarcación?

There can be between 2 and 8 owners on a vessel, depending on how many shares each buys. Each share is one-eighth of the total ownership (1/8, equivalent to 12.5%). A person can buy one share (12.5%), two shares (25%), three shares (37.5%), or four shares (50%).
 


 
How does Livo makes money?

Very simply, we charge two fees:
• A one-time service fee of 12.5% of the share value when purchasing the vessel.

• A monthly administration fee of up to $450,000 COP (depending on the size and complexity of each vessel) so that we can continue to facilitate the maintenance, administration and booking platform of the vessel to ensure that it is lovingly cared for.

Do I really own the property and the vessel?

Yes, owning a LIVO vessel is owning a nautical property. You buy a share in the legal structure that owns the boat. The vessel is fully managed and specially designed for co-ownership.
 


 
Can you explain the process (steps) and timeline for buying a boat in Livo?

The process is simple:
1. Once you find a boat on our platform that interests you, you will have the opportunity to get more information about our co-ownership offer through a call with one of our specialists and even visit the boat.

2. Recibirás algunos documentos adicionales para su revisión (es decir, el Acuerdo privado y politicas del bote). Tendrás tiempo para revisar estos documentos y hacer cualquier pregunta que pueda tener.

3. You buy your share of the boat of your dreams.

4. Enjoy your boat and create memories with your loved ones by booking your first trip through the Livo app.
 


 
Does this work as a regular shipping transaction?

Yes. The legal forms and closing process are similar to a standard home purchase. We partner with local real estate agents.
 


 
Can I buy more than one co-ownership share?

Of course! The capital of each Livo vessel is divided into eight equal parts. You are welcome to buy more than one share up to four shares (50% of the boat). By owning more shares, you can enjoy more time on your boat.
 


 
Can I purchase a Livo share through a legal entity?

Yes. You may purchase a Livo share directly in your name or you may use a legal entity.
 


 
Can I visit the vessel before purchasing?

Yes! We can help you arrange a tour of the boat. You will also have the opportunity to have a complete inspection of the boat.
 


 
Do I need to travel to the site to purchase a boat?

¡No! Todo se puede hacer de manera digital y desde la comodidad de tu hogar. Sin embargo, siempre puede visitar la embarcación antes de comprarla
 


 
What does the vetting co-owners process entail?

The selection process is designed to ensure that all LIVO co-owners will be responsible stewards of their vessel. As part of the process, we may validate your identity, perform a credit check, ask some questions about your employment status, assets, and perform a SARLAFT and background check.
 


 
What if I have a boat I want to buy, but it is not one of Livo's listings?

No problem! Let us know that you are interested in a vessel that is not currently listed on our platform, and we will be in touch to get more information and explore the possibility of adding the vessel to our platform for smart co-ownership.
 


 
Can the same co-ownership stake be jointly owned by me and other persons such as my spouse, other family members and friends?

Yes, you may own a share as part of a larger ownership group.
 


 
Do I need a lawyer to buy a Livo vessel?

No, but we encourage you to have your lawyer review all documents and legal formalities during the process of purchasing your vessel. However, please note that our standard documentation is not subject to change.
 


 
Can I finance my purchase?

¡Absolutamente! Entendemos que adquirir una embarcación es una inversión significativa y queremos que el proceso sea lo más conveniente posible para ti. Por eso, nos hemos asociado con instituciones financieras líderes para ofrecer una solución de financiamiento a medida, inteligente, competitiva, sin complicaciones y personalizada para satisfacer tus necesidades específicas. Contáctanos para explorar las opciones de financiamiento disponibles y hacer realidad la propiedad de tu embarcación soñada.

Do owners have a priority rank order for scheduling?

No, owners schedule their cruises based on real-time availability; there is no set ranking order for selecting dates. This gives all owners equal access to the dates that are important to them, regardless of when they purchased their boat.
 


 
¿Cuántas travesías de reserva activa puedo programar?

Owners may have up to six active reserve crossings at a time for 1/8 share of ownership. The voyages must be a minimum of two days. A voyage with a duration of 1 to 7 days counts as one active reservation, while a voyage with a duration of 8 to 14 days counts as 2 active reservations.
 


 
¿Cuánto dura la travesía del propietario?

La duración máxima de una travesía se basa en las acciones que se poseen. Los propietarios de una acción pueden disfrutar de una travesía de 1 to 14 días. Los propietarios de dos acciones tienen la opción de reservar travesías de hasta 28 días.
 


 
Can I book consecutive crossings?

No. Para garantizar el acceso continuo de todos los propietarios, el período entre la fecha de llegada y la salida anterior debe ser igual o superior al número de dias de su última travesía.
 


 
What is a special date?

Special dates include select national holidays as well as popular regional or local events. Special dates are divided between Type 1 and Type 2. They vary for each region, but they are clearly marked with a star in the scheduling calendar in the LIVO app.
 


 
How many special dates can an owner hold?

Owners can book up to one type 1 and one type 2 special date at a time per share.
 


 
What if I don’t get the special date I want?

Our intelligent scheduling traversal system is designed to be equitable, and each owner is guaranteed one special date of each type per share. We recognize that you may not always secure your first choice of a special date in a given year (e.g., Christmas), but our 24-month traverse calendar gives you the opportunity to request the date in the future.
 


 
¿Con cuánta antelación puedo reservar una travesía?

Owners can reserve their boat from 1 day to 24 months prior to arrival.
 


 
What happens if I need to cancel a voyage I have booked?

Owners may cancel without penalty 31 or more days prior to arrival. Cancellations will trigger a notification to other owners, alerting them of new available dates. For cancellations made within 30 days of arrival, there is no penalty to the canceling owner if another owner rebooks the dates. If the dates are not rebooked, the dates count toward the canceling owner's annual cycle of crossing days for the year.
 


 
Are all crossing applications accepted and how am I notified of the status of my application?

If a date is shown as available on the calendar, you can instantly secure the voyage and you will see the booked voyage dates in the Upcoming tab under Voyages in the Livo application.
 


 
What is the role of the vessel manager?

Each region has a dedicated Boat Manager who assists owners with scheduling, boat management, special requests and any other boat-related issues.
 


 
What additional services will be provided by Livo?

Basic services such as boat maintenance and basic staffing (captain and crew) are included within the annual recurring expenses payable by each co-owner. That said, as part of our platform fee, we have a 24/7 boat manager who can help you book other services such as harbor pick-up, chef, water activities such as jet skiing and snorkeling. We will book them at cost (without any surcharge from Livo).

Can I sell my share of the boat?

Yes, of course! As with any other asset you may own, you can sell your LIVO Boats share at any time after 12 months of ownership. Each owner has independent control over the sale and price of their share. LIVO will provide you with a current comparative market analysis (CMA) for your interest, which you can use to help set your price. LIVO will assist you in the selling process by leveraging their existing market of buyers (some boats even have waiting lists) and promoting the boat on the LIVO Boats website and third party websites.
 


 
¿Puedo vender mi parte de la embarcación a cualquier persona, o los posibles compradores deben cumplir con los requisitos estándar de LIVO Boats? ¿Necesitan ser aprobados por otros copropietarios?

You can sell your shares to anyone who passes our background check and has the ability to pay. Other co-owners do not need to approve the new co-owner.
 


 
How long does it take to sell a house in Livo?

It will depend on the market for the boat in your area at the time of sale and the selling price you have decided on. If it does not sell, in addition to listing the boat on the LIVO Boats website and third party websites, we will actively market it, which may include hosting open houses and promoting the boat through email or direct mail marketing. If we do not see interest from buyers despite these marketing efforts, we may recommend reducing the selling price.
 


 
How is the selling price of my share fixed?

Al igual que con cualquier otro embarcaciónv, tienes la libertad de vender tu parte al precio que desees. Dicho eso, recopilamos constantemente datos sobre los mercados en los que operamos y podemos recomendar un precio de mercado justo, pero la decisión final la toma el vendedor.
 


 
What costs and selling expenses can I expect when selling my part of the vessel?

For the seller, a standard commission is deducted from the final sales price only if LIVO Boats secures the customer. For the buyer, there are no title, survey or service charges on resale transactions. Buyers finance the first three months of the boat's operating expenses at closing.
 


 
What happens if a co-owner dies?

If a will exists at the time of the co-owner's death, the share in the vessel shall be transferred in accordance with the instructions set forth in the will. In the event that a co-owner dies without a will, the share will be transferred to the co-owner's heirs. The heirs would then represent an ownership group with joint ownership of the ownership interest.

¿Cuáles son los beneficios de vender parte de mi embarcación a Livo?

Selling a portion of your boat allows you to continue to use the boat while spreading the costs and gaining liquidity. If you love your boat but feel you are not getting the most out of it, co-ownership could be an excellent option for you. 

 


 

How does the sales process work?

Livo will put the boat in the name of a legal entity specially created to be the owner of the boat and which will have 8 equal shares that can be purchased by our clients. You will be able to keep the amount of shares that suits your needs, up to 50%, and Livo will find buyers for the rest with which you will receive payment for your boat. 

 


 

How are prospective owners evaluated?

The screening process is designed to ensure that all Livo co-owners are responsible stewards of their vessel. As part of the process, we may validate your identity, perform a credit check, ask some questions about your employment status and assets, and perform a SARLAFT and background check. 

 


 

What work is needed to prep for a sale?

The process is light and requires no intervention on your part as a marketer. We create a complete set of customized digital and print marketing materials to showcase the best of your vessel. And after closing, we add designer touches and make any necessary repairs.

Once I purchase a Livo, what costs will I incur going forward?

As with any vessel, there are operating expenses that fluctuate from month to month. These could include insurance, boat registration, cleaning, boat management services, preventive maintenance and repairs. With Livo Boats, we provide an estimate of the year's costs up front so you can budget accordingly. We then pass the expenses transparently and at cost to you and the other co-owners so they can be shared proportionately. We charge a monthly platform fee to provide this superior level of service.

 


 
What is included in Livo’s fee?

All Livo Boats co-owners have access to our mobile app, which allows them to book their trips, make payments, request additional services and communicate with our boat manager 24/7. All of these features require us to have staff to coordinate all the logistics for you (including managing your boat staff and coordinating maintenance) and engineers to ensure you have a seamless online experience.
 


 
How do I ensure that the recurring expenses are fair and transparent?

Our promise to our co-owners is that the only recurring money we earn is on our platform fee. Other recurring expenses are passed on 100% and we take care of every penny as if it were our own. In addition, all co-owners will have access to our books and will be able to see every transaction.
 


 
What is the purpose of the reserve fund? How is it funded and how is it used?

El fondo de reserva es un conjunto de fondos que se acumula con el tiempo a través de aportes mensuales contenidos en el presupuesto mensual de gastos operativos y mantenidos en la cuenta bancaria de la embarcación, administrada por Livo Boats. El fondo de reserva se utiliza para pagar gastos inesperados que puedan surgir de vez en cuando en relación con la embarcación, incluidas reparaciones, reemplazos y mejoras.
 


 
Who takes care of each vessel?

Livo asume la responsabilidad de administrar completamente cada una de las embarcaciones en la plataforma Livo Boats. Esto incluye los aspectos legales y financieros de la propiedad de la embarcación, incluida la coordinación y el pago de los servicios públicos y los impuestos sobre la propiedad de la embarcación, el mantenimiento de la entidad legal y sus cuentas, y la representación del grupo de compradores según sea necesario ante terceros, incluidas las autoridades marítimas. Para el mantenimiento físico de cada embarcación, nos asociamos con proveedores examinados de alta calidad con sede en cada uno de nuestros mercados activos para garantizar que nuestras embarcaciones se administren de acuerdo con los más altos estándares de cuidado y mantenimiento. Nuestros aliadaos se encargan de todos los aspectos de la administración de la embarcación, incluidos el mantenimiento, la limpieza y las reparaciones.
 


 
What decisions can Livo make on behalf of the owner group?

Como administrador de la propiedad, Livo actúa como una parte neutral que actúa en el mejor interés del grupo de copropietarios. En esta capacidad, Livo  está facultado para tomar decisiones con respecto a asuntos de rutina, como el mantenimiento preventivo y las reparaciones menores. Las decisiones importantes, como la decisión de comprar e instalar equipos específicos en la embarcación, pueden ser sometidas a votación por cualquier copropietario. Cada fracción de acción tiene derecho a un solo voto.
 


 
Can owners decide to run the property without Livo?

Livo Boats trabaja al servicio de sus propietarios. Si los propietarios deciden que Livo no está brindando un servicio adecuado, el grupo de propietarios puede votar para eliminar a Livo como administrador de la embarcación y autoadministrar la propiedad.
 


 
Would I have to pay for maintenance and repair costs resulting from acts of a particular owner?

No. Cada copropietario será individualmente responsable de los gastos que sean consecuencia directa de los actos durante su estancia en la embarcación.
 


 
What happens if a co-owner does not pay for maintenance and repairs resulting from his acts?

En estas circunstancias, Livo realizaría las reparaciones necesarias por sí misma y trataría de recuperar el dinero gastado en tales reparaciones del propietario en cuestión. Si el propietario no pudiera o no estuviera dispuesto a reembolsar los gastos después de habérsele dado la oportunidad de hacerlo, dicho propietario estaría en mora y sus derechos podrían suspenderse y Livo podría recuperar su acción y volver a venderla.
 


 
How do I report lack of maintenance or need of repairs? Is there a hotline 24/7 for this purpose?

Each Livo Boats has a designated Livo representative in charge of ensuring that the boat is running properly and that everything is running smoothly when the owners are on site. As part of the onboarding process, when you purchase a share, you will be introduced to your Livo representative and will be able to contact this person at any time to report a problem. If something comes up, we will work hard to fix it as soon as possible.
 


 
Will Livo prepare an annual budget for the vessel?

Yes. Livo will prepare a Budget every year and will send the Budget to the Owners.
 


 
Which monthly statements of account or other reports or records will I receive (utility bills, taxes, etc.)?

At Livo, we are dedicated to total transparency. For this reason, each year you will receive financial statements for the vessel you own, including a balance sheet and a statement of cash flows. In addition, cost statements with a breakdown of expenses incurred, including operating expenses, taxes and insurance premiums, can be made available upon request.
 


 
¿Estará asegurada la embarcación?

Yes, all vessels will be insured in accordance with Livo's insurance standards [unless all co-owners unanimously decide to have higher coverage].
 


 
Can owners rent out their time?

Sí, atraves de Livo que se encargará de administrar cualquier alquiler. Si los propietarios no pueden utilizar su tiempo asignado, LIVO puede alquilar la embarcación y cualquier ingreso generado por estos arreglos se puede utilizar para compensar los gastos del propietario.

¿Cómo compensa Livo a los agentes marítimos?

Livo Boats works in collaboration with agents and pays a fair market commission depending on the market and the type of boat on the share price your client purchases.

 


 

I have a buyer interested in a Livo. What is the next step?

Your buyer can contact us directly, but you’re welcome to schedule an in-person or virtual tour on your buyer’s behalf. Simply fill out the contact form on the listing page for the property they’re interested in, or call our sales team at the number provided.

 


 

What is the paperwork of a Livo property sale?

The paperwork and process are similar to a whole property sale. The main difference is you get an easy commission because Livo handles everything!

 


 

Is commission paid on the whole home price or the share price?

Commission is paid on the share price. If you bring multiple buyers, you’ll receive a referral commission for each share sold.

 


 

Tengo una lista que sería una gran propiedad para Livo. ¿Cómo lo comparto contigo?

Share the boat with our sales team. If it’s a fit, we’ll follow up.

 


 

Quiero promocionar Livo en mi red. ¿Qué recomiendas?

We have a robust toolkit of ready-to-use marketing materials for agents. They include agent education, buyer education and a suite of assets that can be co-branded. Contact our sales team to learn more.

 


 

How does Livo get their second home listings?

We work in coordination with local agents to source and promote whole property listings we think may be a good fit for Livo co-ownership.

 


 

Uno de mis clientes quiere vender su embarcación. ¿Te interesa?

Yeah! Get in touch with us through our contact form or call us. We will review the boat and, if it fits well, follow up with you on next steps.

 


 

I want to represent Livo as a listing agent. Are you looking for new agent partners?

We would be happy to speak with you about ways we partner with agents. We are always interested in off-market properties, and we regularly work with agents who bring us those types of listings.

 


 

Livo no está en mi mercado. ¿Cómo puedo trabajar contigo?

Descubrimos que los compradores de una segunda embarcación a menudo buscan destinos mucho más allá de su mercado local. Actualmente ofrecemos embarcaciones en los principales destinos de Colombia, pero ya estamos explorando los EE. UU., Europa, el Caribe y el resto de América del Sur. Puede ganar una comisión por referencia y una bonificación de capital en las ventas del lado comprador en cualquier mercado.

LIVO INVEST

What does co-ownership mean?

Co-ownership at LIVO Invest means that the property is owned by a group of owners rather than a single entity. This is also known as fractional ownership, a concept and practice used to democratize access to high-value assets. Fractional ownership has been around for a long time, but it is difficult and costly to get it right without a neutral third-party administrator to ensure transparency and fairness among co-owners. This is where Livo comes in: we are reinventing, modernizing and simplifying the co-ownership experience by taking care of all the details so you can enjoy total peace of mind.

 


 

What is Livo?

Livo es la forma de hacer realidad tu sueño de ser propietario de un inmueble vacacional o de una embarcación a una fracción del costo. Aprovechando nuestra tecnología, nuestro objetivo es democratizar un mercado transparente que permita a las personas comprar, poseer y vender participaciones de una copropiedad propiedades de vacacionales y embarcaciones de lujo en ubicaciones selectas de todo el mundo, comenzando con nuestro primer amor, Colombia.

Una vez que alguien se convierte en copropietario de un inmueble o bote Livo, nuestro excelente equipo se encarga de todos los detalles, incluyendo gestionar el personal que se encargará de atenderte, el equipo administrativo que gerenciará los mantenimientos y gastos fijos, la gestión contable y financiera para pagar los gastos fijos, la estructuración legal y de toma de decisiones, y la tecnología que hace fácil y amigable gestionar tu propiedad.

 


 

What is Livo Invest?

LIVO Invest is a type of product offered by LIVO, in which LIVO allows its clients to acquire a percentage of a property that has been specially selected to produce income through short term tourist rentals, and in this way LIVO's clients can participate in this wonderful real estate business without having to assume the full value of the investment.

LIVO Invest is the opportunity to invest in exclusive properties with the purpose of generating income and profits from one of the most profitable asset classes: vacation rentals. We offer you an innovative and accessible way to be part of high quality real estate projects and detailed analysis for informed decisions.

Forget the hassles of being a landlord. With LIVO Invest, you can own multiple properties without the usual worries and maximize your wealth through rental income and appreciation, all simply and effortlessly.

 


 

How many co-owners are there per home?

En una propiedad puede haber entre 2 y 8 propietarios, dependiendo de cuantas participaciones compre cada uno. Cada participación es de una octava parte de la propiedad total (1/8, equivalente a 12.5%). Una persona puede comprar una participación (12.5%), dos participaciones  (25%), tres participaciones  (37.5%) o cuatro participaciones  (50%)

 


 

Is there a LIVO fee associated with investing in LIVO properties?

Yes, LIVO applies a maximum fee of 8%, which is included in the price of your participation. Once the property is operational, LIVO charges 15% of the gross revenue as tour operator revenue, plus a flat, reduced monthly fee to manage the ownership structure, reporting, technology and accounting.

 


 

How do I generate income and profits with LIVO Invest?

By investing in LIVO property participations, you can earn income through rents and possible appreciation in the value of the property.

 


 

How is the rental income distributed to investors?

The net rental income is distributed monthly in proportion to each investor's interest in the property.

 


 

What happens if the property does not perform as expected?

Although LIVO actively manages its properties, in the event of unexpected challenges, a comprehensive plan will be implemented to address the situation and protect investor interests.

 


 

How can I track the performance of my investment?

LIVO provides detailed monthly reports and offers an easy-to-use dashboard where investors can monitor the performance of their investments, including financial metrics, occupancy rates and other relevant indicators.

Can I invest through LIVO Invest if I am not Colombian or resident in Colombia?

Yes, LIVO Invest is open to Colombian and international investors.

 


 

What happens if LIVO closes its operations?

In the unlikely event that LIVO ceases operations, contingency plans are in place to ensure the continued management and operation of the properties. You will not lose your investment. All owners will decide, through a vote, to appoint a new property manager or may choose to sell the property in its entirety.

 


 

Are LIVO properties acquired with debt?

No, LIVO's approach to property acquisition is all-cash, with no debt involvement. This is designed to reduce risk and optimize returns for investors.

 


 

May I propose a Corporate Governance vote?

LIVO aims to involve investors in important decision-making processes. While LIVO manages the day-to-day operation of the properties, owners will vote on relevant issues and each will have the right to propose any specific agenda to be voted on.

 


 

Who is responsible for managing the property and tenants?

LIVO takes care of property management, including tenant relations, to ensure a smooth investment for our shareholders.

Do I really have ownership in the home?

Yes. Owning a LIVO HOME is true real estate ownership. You purchase a share in a property-specific structure. The home is fully managed and designed specifically for co-ownership.

 


 

Does this work like a regular real estate transaction?

Yes. The legal forms and closing process are similar to a standard home purchase. We partner with local real estate agents.

 


 

Can I purchase more than one co-ownership stake?

Of course! The capital of each Livo property is divided into eight equal shares. We invite you to buy more than one share up to four shares (50% of the property). By owning more shares, you participate in a higher percentage of the returns and potentially benefit from higher capital gains when you sell your share.

 


 

Other than the price of the piece of the home that I’m buying, what else am I paying for in the price per share?

Closing, home upgrade, and the Livo service Fees.

 


 

¿Puedo comprar una partitcipacion  de Livo a través de una entidad legal?

Yes. You may purchase a Livo share directly in your name or you may use a legal entity.

 


 

Can I visit the home before buying?

Yes! We can help arrange a visit to the home. You will also have the opportunity to perform a full inspection of the property prior to moving forward with your purchase of an ownership interest.

 


 

Do I need to travel to location to purchase a home?

No! Everything can be done digitally and from the comfort of your home. However, you can always visit the home before purchasing.

 


 

What does the vetting co-owners process entail?

The vetting process is designed to ensure that all LIVO co-owners will be responsible stewards of their home. As part of the process, we may validate your identity, perform a credit check, ask some questions about your employment status and assets and process with a SARLAFT and complete background check.

 


 

What if I have a home I want to buy, but it’s not one of Livo’s listings?

No problem! Let us know you’re interested in a home not currently listed on our platform, and we’ll reach out to learn more and explore the possibility of adding the property to our platform for intelligent co-ownership.

 


 

In addition to the land and the house, would I also own the furniture and the appliances etc?

Yes. You own a share in the home and the land as well as the fixtures, furnishings, decorations, appliances, electronics, linens, cookware, tableware, and supplies contained in the home.

 


 

Can the same co-ownership stake be jointly owned by me and other persons such as my spouse, other family members and friends?

Yes, you may own a share as part of a larger ownership group.

 


 

Do I need a lawyer to purchase a Livo home?

No, but you are welcome to have your lawyer review all legal documents and paperwork during the process of purchasing your home. Please note, however, that our standard documentation is not subject to changes.

 


 

Can I finance my purchase?

Absolutely! We understand that purchasing a vacation villa is a significant investment, and we want to make the process as convenient as possible for you. That’s why we have partnered with leading financing institutions to offer a tailored, intelligent, competitive, seamless, and personalize financing solution to meet your specific need. Contact us to explore the financing options available to make owning your dream vacation villa a reality.

 


 

Who furnishes the home?

As a service to homeowners, Livo works with professional interior designers who decorate and furnish the home to suit your unique style and location. Our goal is to create a luxurious environment for effortless living. We think you'll love the modern finishes, smart technology and beautiful decor. Each home is meticulously well equipped with everything guests need.

 


 

Does my share increase in value if the home appreciates in value?

Yes, as a true owner, any equity gains realized are yours.

Can I sell my shares in the properties?

Yes, LIVO Invest provides liquidity options that allow you to sell your units on the secondary market at any time. You decide the sale price. Similar to a traditional real estate transaction.

 


 

¿Puedo vender mi parte de la casa a cualquier persona o los compradores potenciales deben ser elegibles según el estándar Livo? ¿Necesitan ser aprobados por otros copropietarios?

You can sell your share to anyone that passes our vetting process (which is just a check for criminal records, AML, and ability to pay). Other co-owners do not need to approve the new co-owner.

 


 

How long does it take to sell a house in Livo?

It would depend on the real estate market in your area at the time of sale and the price of sell that you have decided. If it isn’t selling we will, in addition to listing the home on Livo and third-party websites, actively market the share, which may include hosting open houses and promoting the listing through email or direct mail marketing. If we’re not seeing buyer interest despite these marketing efforts, we might recommend lowering the asking price.

 


 

How is the sale price of my share fixed?

As with any other real estate asset, you are free to sell your share at any price you wish. That said, we constantly collect data on the markets we operate in and can recommend a fair market price, but the seller makes the final decision.

 


 

What selling costs and expenses can I expect when selling my share of the house?

For the seller, a standard commission fee is deducted from the final sale price if LIVO brings the client. For the buyer, there are no title, inspection or service fees on resale transactions. Buyers fund the first three months of their home’s operating expenses at closing.

 


 

What happens if a co-owner dies?

If a will is in place at the time of the co-owner’s passing, the ownership share will be transferred according to the instructions laid out in the will. In the event a co-owner dies without a will, the share will be transferred to the co-owner’s heirs. The heirs would then represent an ownership group with joint ownership of the ownership share.

Click here to

¿Necesita Ayuda?

Diligencie los datos para iniciar el chat